AMC Services and IT Support

OVERVIEW :

AMC Services and IT Support

At IT KAMPANY, we offer reliable and cost-effective Annual Maintenance Contract (AMC) Services and IT Support to keep your technology running smoothly—24/7. Whether you're a small business or a large enterprise, our dedicated team ensures your IT infrastructure stays secure, updated, and fully operational.

Our AMC (Annual Maintenance Contract) is a yearly service agreement where we take complete responsibility for maintaining your IT systems—hardware, software, and networks—ensuring they perform optimally throughout the year.

Hardware Maintenance

Regular health check-ups of servers, desktops, laptops, and printers
Preventive and corrective maintenance
Replacement and repair of faulty components

Software & System Support

Installation, updates, and troubleshooting of operating systems and applications
Configuration of software tools, antivirus, and patches
Licensing management and monitoring

Network Support

LAN/WAN setup and troubleshooting
Internet connectivity issues
Router, switch, and firewall configuration

Remote & On-Site IT Support

Quick response via remote access for urgent issues
On-site visits for complex hardware or network problems
Flexible support packages (8x5, 24x7, or custom SLAs)

Security & Backup Solutions

Firewall and antivirus management
Regular data backups and restoration support
Email security and spam protection

Helpdesk Services

Ticketing system for efficient issue tracking
Friendly and knowledgeable support staff
Prioritized issue resolution based on impact and urgency

OVERVIEW :